Change Management Policy

Policy Title: Change Management Policy

Effective Date: [Insert Date]

Review Date: [Insert Review Date]

Purpose:
To establish a structured process for managing changes to IT systems and cloud services, minimizing risk and ensuring continuity of operations.

Scope:
This policy applies to all changes to organizational IT systems, including cloud services.

Policy Statement:

1. Change Request Process:

   • All changes must be initiated with a formal change request, including a description of the change, reasons, and potential impact.

2. Change Approval:

   • Changes must be reviewed and approved by the Change Advisory Board (CAB) or designated authority before implementation.
   • Emergency changes may be expedited but must be documented and reviewed afterward.

3. Testing and Validation:

   • Changes must be tested in a controlled environment before deployment to ensure compatibility and stability.
   • Rollback plans must be developed to revert changes if issues arise.

4. Documentation:

   • All changes must be documented, including the rationale, approval, implementation details, and any issues encountered.

5. Review and Post-Implementation:

   • A post-implementation review must be conducted to evaluate the change’s success and gather feedback for future improvements.