How to configure ODOO email notifications

In Odoo, email notifications can be configured to send technical updates or notifications based on specific actions, workflows, or scheduled events. Here’s an overview of how you can enable and customize technical email notifications:

1. Enable Email Notifications

• Go to Settings > Technical > Email > Templates.
• Ensure email templates are configured for the specific use case, such as errors, task updates, or system alerts.

2. Automated Actions

• Navigate to Settings > Technical > Automated Actions.
• Create a new automated action and define:
  • Model: The model for which you want to trigger notifications (e.g., invoices, tasks, or errors).
  • Trigger: Set the condition, such as on creation, update, or deletion.
  • Action: Choose to send an email and link the appropriate email template.

3. System Parameters for Notifications

• Check system parameters by going to Settings > Technical > Parameters > System Parameters.
• Parameters like mail.catchall.domain or mail.catchall.alias should be configured for proper email routing.

4. Log and Debug Notifications

• To ensure that notifications are correctly configured:
  • Test notifications by sending a test email from Settings > Technical > Email > Outgoing Mail Servers.
  • Review logs under Settings > Technical > Logs > Email Queue.

5. Customizing Email Notifications

• Modify existing email templates or create new ones:
  • Use dynamic placeholders (${object.field_name}) to include specific record details.
• Example: If you want to notify when a sales order is confirmed:
  • Use the model sale.order and set the trigger condition on status = confirmed.
  • The email body can include dynamic fields like ${object.partner_id.name}.

6. Use Cases for Technical Email Notifications

• Error Notifications: Set up notifications for failed processes (e.g., cron jobs).
• Approval Flows: Notify users when approvals are pending.
• System Alerts: Notify the admin of performance or security issues.
• Task Updates: Send notifications when tasks are assigned or deadlines approach.

Would you like step-by-step guidance for a specific type of email notification? Let me know!